Privacy Policy cuci771 –
Our Commitment to Protecting Your Information

1. Introduction

Cuci771 takes your privacy very seriously. We understand that player trust is the foundation of everything – and that trust starts with how we handle your personal information. This Privacy Policy is written in plain, straightforward language because we believe you have the right to know exactly what happens with your data, rather than having it buried in hard-to-read legal text.

Platform cuci771 operates as an online betting website offering a wide range of games including slots, live casino, progressive jackpots, Sports Betting — covering the Malaysia Super League, EPL, and badminton — as well as e-sports. In delivering all these services, we necessarily collect a certain amount of personal information from our members.

This document details: what information we collect and why, how we use it, who it may be shared with in limited circumstances, how long we retain it, and what rights you have over that data. We also explain our use of cookies and tracking technologies to improve your experience on the cuci771 platform.

This Privacy Policy applies to all users of the cuci771 platform — whether you are a casual visitor, a registered member or a VIP member. It also applies to all channels we operate, including the cuci771.net website and any associated mobile applications.

2. Information We Collect

Cuci771 collects several categories of information from users of our platform. Each category is collected for a specific reason and limited to what is necessary for that purpose.

2.1 Information You Provide Directly

When you register a cuci771 account or interact with our platform, you voluntarily provide the following information:

• Registration Information: Your full name, a valid Malaysian phone number, date of birth and your preferred username.
• Identity Verification (KYC) Information: A copy of your identity document (MyKad), passport, or other valid ID; proof of address; and in certain cases, source of income information.
• Payment Information: Details of the payment methods you use, including your Touch 'n Go eWallet account number, GrabPay, DuitNow, Boost, ShopeePay, FPX account number (Maybank2u, CIMB Clicks), or your Malaysian bank account. We do not store your full bank card number or online banking password.
• Communication: Any messages, complaints, enquiries, or feedback you send to the cuci771 support team via live chat or email.

2.2 Automatically Collected Information

When you use the cuci771 platform, our systems automatically record certain technical information:

• Log Data: Your device's IP address, web browser type, operating system, the date and time of each visit, and the pages you viewed.
• Gaming Data: A record of all games you have played on cuci771, bets placed, wins and losses, time spent playing, and gameplay patterns.
• Transaction Data: A complete record of all deposits and withdrawals, including amounts, payment methods, and the date and time of each transaction.
• Device Data: Details of the device you use, including device model, unique device identifier, and language settings.

3. How We Use Your Information

Cuci771 uses the data it collects for the following purposes, all of which are lawful under applicable data protection legislation:

3.1 Marketing Communications

By giving your consent at registration, cuci771 may send you marketing communications via SMS or email about the latest promotions, slots bonuses, Sports Betting offers and platform updates. You can opt out of these communications at any time by updating your notification preferences in your cuci771 account settings or by contacting our support team.

4. Information Sharing

Cuci771 does not sell, rent or trade your personal information to third parties for their own marketing purposes. However, in the following limited situations, we may share your information:

4.1 Service Providers

Cuci771 works with a select group of trusted third-party service providers to support our platform operations. These include payment service providers (for processing transactions via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX), identity verification service providers, licensed game providers (such as Pragmatic Play, PG Soft, and Evolution Gaming), and cloud and IT infrastructure providers.

All third-party service providers are required to keep your data confidential and use it only for the specific purposes we have assigned. They are not permitted to use your data for their own purposes.

4.2 Legal Requirements

Cuci771 may disclose your personal data to Malaysian government authorities or law enforcement bodies where required to do so by valid law, court order, or in the course of a legitimate criminal investigation. This includes disclosures related to anti-money laundering (AML) compliance and fraud prevention.

4.3 Business Transfers

In the event that cuci771 is involved in a merger, acquisition, or asset transfer, user information may be transferred as part of that business transaction. In such circumstances, cuci771 will ensure that the receiving party upholds data protection standards equivalent to or higher than those set out in this Privacy Policy.

5. Data Security

Protecting members' personal data is a core technical priority at cuci771. We consistently invest in security infrastructure to uphold the highest protection standards. Our security measures include:

• Data Encryption in Transit: All communications between your browser and cuci771's servers are encrypted using TLS 1.3 with a 256-bit SSL certificate.
• Data Encryption at Rest: Sensitive data stored in our databases, including identity and financial information, is encrypted using AES-256 encryption.
• Strict Access Controls: Access to the user database is restricted to staff who require it based on their job role. All access is logged and continuously monitored.
• Two-Factor Authentication (2FA): Available to all member accounts and mandatory for all cuci771 internal staff system access.
• Regular Security Audits: cuci771's systems undergo regular penetration testing and security audits conducted by independent cybersecurity firms.
• 24/7 Monitoring: The cuci771 security team monitors our systems around the clock to detect and respond promptly to any security threats.

While no security system can guarantee absolute protection, cuci771 takes all reasonable and industry-appropriate steps to safeguard your data against unauthorised access, disclosure, alteration or destruction.

6. Cookies & Tracking Technologies

Cuci771 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Below are the types of cookies we use:

You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of the cuci771 platform. Continued use of the cuci771 platform after a cookie usage notification is displayed will be treated as your consent to the use of cookies as described in this Privacy Policy.

7. Data Retention

Cuci771 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, we may retain certain data for a longer period for the following reasons:

• Legal Obligation: Financial transaction records and KYC documents are retained for a minimum of 7 years to comply with Malaysia's anti-money laundering legislation.
• Dispute Resolution: Data relating to any unresolved dispute or complaint will be retained until the matter has been fully resolved.
• Security: Account records closed due to fraud or terms violations are retained for an extended period to prevent re-registration by the same individual.

Once data is no longer needed for any legitimate purpose, cuci771 will securely delete or anonymise it in accordance with our established data deletion procedures.

8. Your Personal Data Rights

As a cuci771 member, you have the following rights regarding your personal data. To exercise any of these rights, please contact us through the channels listed in Section 11.

9. Protection of Children's Data

The cuci771 platform is strictly for adults aged 18 and above. cuci771 does not knowingly collect or process personal data from individuals under the age of 18.

Should we discover that personal information belonging to a child under the age of 18 has been collected inadvertently, we will take immediate steps to delete that information and close the relevant account. If you believe we may have collected information from a minor, please contact us immediately at support@cuci771.net.

10. Changes to This Privacy Policy

Cuci771 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to the services we offer. The "Updated" date at the top of this document will be revised whenever an amendment is made.

For material or significant changes to the way we handle your personal data, cuci771 will provide clearer notice — such as an in-platform notification or an email to the address registered to your account. We encourage you to review this Privacy Policy periodically.

Continued use of the platform cuci771 following any changes to this Privacy Policy taking effect will be treated as your acceptance of the updated Privacy Policy.

11. Contact Us About Privacy

If you have any questions, concerns or requests regarding cuci771's Privacy Policy or the handling of your personal data, please reach out to us through the following channels:

We are committed to handling every privacy inquiry seriously, professionally, and within a reasonable timeframe. Your trust is cuci771's most valuable asset – and that trust begins with how we handle your personal data.